Refund policy

All FUNKO POP orders are non-refundable, all sales are final. 

Returns and Exchanges 

I Keel You Inc. will accept any unwashed/unworn merchandise items (as determined by us in our sole discretion) for return or exchange within 30 days of purchase (within 45 days of purchase for shipments outside of the United States).

Shipping and handling charges are non-refundable with the exception of manufacturer’s defects or damaged items, including, but not limited to, any shipping and handling costs to return the merchandise item(s) to us.

Items must be returned in the original manufacturer’s packaging.

Items returned with disturbed packaging, damage due to transit, or if the item was put to use are subject to a 10% reduction on the purchase price.

* If your item is received damaged or broken, please contact I Keel You by email or phone for further instructions.

Refunds

Shipping and handling charges are non-refundable with the exception of manufacturer’s defects or damaged items, including, but not limited to, any shipping and handling costs to return the merchandise item(s) to us. Your refund will be credited to the original payment source. If the original source is unavailable, we will either issue a store credit or issue a check as we determine in our sole discretion. Please email storehelp@jeffdunham.com for guidance on exchanges and returns.

Note: For your protection, we prefer that your returns and exchanges be shipped with some form of tracking. Once received, refunds or exchanges are handled ASAP. Please allow up to 7 business days for your refund amount to reflect onto your account.

Funko policy on packaging:

• Blemishes to packaging will not be considered as part of a damaged item
• Even if you choose to keep your figure in the boxes, we are not able to replace packaging
Please visit their website for more information
https://www.funko.com/replacement-policy

Contact: storehelp@jeffdunham.com